Home • Blog • Press Releases • Contact Us • Log in
The Remi Group, Inc. Comprehensive equipment maintenance management programs.

Avoid Unnecessary Repair Bills

by Administrator May 28, 2010 08:59 AM

Everyone is looking for different ways to save money.  Why pay for costly equipment repairs that could have been easily avoided.  We have compiled a list of things that you can do today to avoid unnecessary repair bills for your electronic equipment.

 

Don’t Overlook the Obvious

If your electronic office equipment goes on the fritz, here are a couple of things that you should do before you call a repairman:

 

      1.  Make sure the plug is in at both ends.

      2.  Make sure that the equipment is turned on.

You may laugh, but nearly one-third of all repair calls are caused by overlooking these two simple steps.

 

Keep Your Owner’s Manuals

 

Most electronic equipment comes with an owner’s manual.  There is usually a troubleshooting section located near the back of the booklet.  This information can save your office valuable time and money.  If you don’t have your owner’s manual, many manufacturers put their manuals online for quick reference. 

 

Avoid Paper Jams in Printers

 

Fan your paper both directions before loading it into your equipment and always tap it on a hard surface to level the pages out.  Some machines pull the paper on the 8 1/2" side while others pull from the 11" side. Fanning the paper reduces the chance of jamming by separating sheets that may be stuck together.

 

Always use the correct paper size.  All printers have a minimum and maximum paper size that they will accept.  Paper that is too small is likely to get jammed and ripped when trying to remove it.

 

Don’t mix paper sizes in one paper tray.

 

Check your paper guides.  If they are too loose or too tight it will cause the paper to go into the printer at an odd angle.

 

Don’t use bent paper or paper with curled corners.

 

Store paper on a flat surface, away from heat and humidity- this avoids curling.

 

Not all printers work the same way.  Check your owner’s manual before you purchase paper.  Your owner’s manual will tell you what type of paper products are compatible with your printer.  Paper will be labeled for inkjet or laser compatibility.

 

Don’t buy cheap paper it can cause paper jams in both printers and fax machines.

 

A Good Cleaning

 

A good and proper cleaning can fix a multitude of problems.  Always refer to your owner’s manual for the proper cleaning methods for your electronic equipment.

 

 

Have any tips to share?

Check Your Invoices Carefully

by Administrator January 20, 2010 08:34 AM

Improperly managed invoices can result in extra charges and unnecessary expenses.  Here are six tips on checking your invoices to help you start the year off right.   

1.      Check the Print

Misplaced decimal points, typos, incorrect sub-totals, and mistaken quantities can add up to a lot of money in additional charges for any business or organization.  Make sure you are paying the total amount due, not the unit price for the product or service.  Some companies offer discounts or penalties for payments remunerated along an extensive timeline.  Note the dates and prices correlated with this timeline.  The highest amount is not always the actual total due. 

2.      Late in the Game

Mismanagement of invoices can lead to overspending through expensive late fees and high interest charges.  To assist in proper management, make sure the due date of each invoice is clearly marked on a calendar (unless bills are paid upon receipt).  Provide sufficient amount of time for mailing and processing to avoid missing the due date.  Monthly invoices should be recurring items on your calendar with an easy addition for those claims that are irregular such as equipment repair invoices.

3.  Early to Rise

Take advantage of early payment options if the discount offered is greater than the capital gained from interest baring accounts.  Many companies offer this incentive to avoid late fees on their invoices due for the services they provided your organization. 

4.  Don’t pay Twice

Misplacement of invoices can result in duplicate billing, or other penalties.  It is imperative to properly organize bills and keep them in order.  Once payment is made, make sure the following information is appropriately tracked: check number, amount paid, associated reference number, and date paid.  The same information should be noted if payment is organized in a spreadsheet or with digital software.  If paper files are stored, attach a copy of the payment (check) to a copy of the original invoice and follow up by attaching the payment receipt if one is received. 

5.  The New Age – Tech Savvy

Lacking a proper online-bill-pay method can increase expenses through supplies and postage costs.  Some companies send both electronic and paper bills, some only send one.  Beware of duplicates and make sure cleared invoices are properly marked to avoid double payment.  If the majority of bills are organized online, don’t set aside paper payments that come via mail.  To eliminate confusion and unpaid bills from being misplaced, make sure all online invoices are sent to the same email account or direct checking account.

6.      Press 0 for the Operator

When uncertain, get on the phone and ask questions.  This might seem like a waste of time, but if this process brings clarity, it is worth the investment.  Note names of individuals you speak with for later reference if questions surface again. 

Careful review of each repair invoice can help to detect overcharges, billing errors, and duplicate invoice numbers.  Find a system that works for you and be aware of these mishaps to avoid unnecessary expenses.  Check invoices twice, pay them once, and save money!  

 

To Buy or Not to Buy (Refurbished Equipment)? That is the Question.

by Administrator December 9, 2009 10:43 AM

The dilemma of purchasing refurbished equipment has Shakespearian importance. The initial cost savings is an appropriate reason for considering the purchase of used equipment that has been modernized and updated. The greatest concern in procuring refurbished equipment is rightfully the potential long-term expense of maintaining this piece of equipment as it ages. As technological innovations constantly increase, the need for up-to-date equipment becomes more of a necessity, so where does one find the balance between technological trend and cost?

Has your company had positive results with the purchase of newly refurbished equipment, or has the item become a money pit and exhausted funds?  Share your experiences…

Calendar

<<  September 2010  >>
MoTuWeThFrSaSu
303112345
6789101112
13141516171819
20212223242526
27282930123
45678910

View posts in large calendar