Did You Know...

Remi has had more than 20 published articles on equipment maintenance & related issues.

Knowledge is Power

Remi is the trusted resource and knowledgeable expert when it comes to equipment maintenance management and repairs and other related topics. Over the years, our white papers, articles, and blogs have been published in industry magazines and on popular websites. 

Learn how to negotiate service contracts, get the customer service you deserve, save on operating expenses, and more! 

*Click on the title or photo to open the article. 


Avoid the Cookie Cutter Approach to Equipment Maintenance Management

Publication: Premier, Inc. Member Network, December 2016

Topic: One Size Doesn't Fit All in Equipment Maintenance Management 

3 Reasons Why the Death Star Needed Coverage

Publication: Becker's Hospital CFO, November 2016

Topic: It's Not Good Business to Forego Equipment Service Agreements 

A Checklist for Success

Publication: TechNation, September 2016

Topic: What You Need to Boost the Bottom Line

The Nitty Gritty: A Practical Checklist for Equipment Service Providers Interviews

Publication: TechNation, July 2016

Topic: Questions to Ask When Looking for a New Vendor

Taking the Mystery Out of Equipment Updates and Upgrades

Publication: TechNation, June 2016

Topic: Eliminate the Grey Area When Defining Updates and Upgrades

Plugging Profit Leaks

Publication: Health System Management, May 2016

Topic: How to Detect and Prevent Profit Leaks in Equipment Maintenance Plans

Must-Ask Questions about Response Time Guarantees

Publication: TechNation, May 2016

Topic: Response Time Expectations vs. Reality

Forget the Customer...For Now

Publication: TechNation, April 2016

Topic: Internal Customers and the Toxic Employee

To Pull the Plug or Not

Publication: TechNation, March 2016

Topic: How to Determine Equipment End-of-Life

5 Hacks to Reading Equipment Service Contracts

Publication: TechNation, February 2016

Topic: Deciphering Service Contract Legal Language

Apple Gets It!

Publication: Becker's Health IT & CIO Review, January 2016

Topic: Get the Customer Service You Deserve

You Didn't Win the Lottery...Now What?

Publication: TechNation, January 2016

Topic: Save Money & Keep the Services Needed

Behind 'Frenemy' Lines

Publication: TechNation, January 2016

Topic: Relationships with Service Providers

What do donuts and equipment service contracts have in common?

Publication: Becker's Hospital CFO, October 2015

Topic: Equipment Service Contract Pitfalls

Do equipment repair bills keep you up at night?

Publication: Healthcare Finance News, June 2015

Topic: Risks of Foregoing Equipment Service Contracts

Beware of Response Time Guarantees

Publication: Laboratory Equipment, May 2015

Topic: Customer Expectations vs. Agreement Terms & Conditions

Escaping the Equipment Purchasing Maze

Publication: MedAssets Newsletter, May 2015, Purchased Services pg. 15

Topic: Tips to Consider Before Buying New Equipment

Prolong the lifecycle of your agency's equipment

Publication: American City & County, October 2014

Topic: How to Use Equipment After Deemed End-of-Life

The equipment service relationship - the customer is king...right?

Publication: DOTmed, August 2014

Topic: Get the Customer Service You Pay For

Negotiating Service Contracts

Publication: Lab Manager, December 2013

Topic: How to Get Favorable Service Contract Terms & Conditions

How to Read a Service Contract

Publication: Radiology Today, August 2013

Topic: Understanding Equipment Service Contract Language

How to Choose a Service Provider: Use a Checklist to Help

Publication: DOTmed, July 2013

Topic: Interview Service Providers Like They Are Applying For a Job

Why local and state governments need asset management

Publication: American City & County, January 2013

Topic: Asset Management Programs Save Time and Money