Our Managed Service Solution Reduces OEM Service Spend by Consolidating Vendors

Labs, healthcare organizations, and government agencies depend on mission-critical equipment.  But managing service across multiple OEMs, ISOs, and renewal cycles is chaotic, expensive, and hard to control.

Remi by PartsSource replaces this complexity with a single, evidence-based Service Management Program. One platform, one source of truth for all your medical equipment vendors and contracts. By taking an evidence-based approach to equipment vendor management, you can lower OEM service spend by up 20% on average and gain service-level visibility across your fleet.

Eliminate the chaos of managing service vendors.

Remi is a service management coordinator, not a service provider. We do not maintain or repair equipment. We coordinate, dispatch, and manage every service event through a vetted network of 5,000+ technicians.

Our vendor-neutral approach means you keep your preferred vendors and gain access to thousands more. One consolidated agreement covers parts, labor, travel, emergency repairs, and condition-based maintenance.

Markets We Serve

Healthcare

Acute and non-acute equipment service management for ambulatory surgery centers, physician-owned practices, imaging and diagnostic centers, and other healthcare environments.

Life Sciences

We manage equipment service contracts for laboratories, research facilities, higher education, and life sciences organizations.

Government

Serving federal, state, and local government agencies as a GSA Schedule contract holder (GS-21F-0093V) with a 17-year track record of vendor performance and audit-ready service documentation.

A simpler, smarter approach to service and vendor management.

Immediate Cost Savings: Backed by 35 million proprietary service data points and community purchasing power, our evidence-based contract assessment generates an average of 20% in hard cost savings through a single consolidated agreement.

Improve Your Productivity: A single, standardized workflow gives you time back to focus on work that matters and eliminates the burden of managing multiple vendors, contracts, and contract renewal cycles.

Maximize Critical Asset Uptime & Quality: Use your preferred vendor or tap into our network of 5,000+ peer-reviewed service technicians. Remi’s processes and Quality Management System are certified to ISO 9001:2015 and ISO 13485:2016, the international standards for Quality Management Systems and Medical Device Service Quality — ensuring sustained vendor performance and audit-ready documentation for every service event.

Safely extend the service life of your critical assets

Preserve capital while maximizing the ROI of your end-of-service-life equipment with a single partner to manage service events and maintenance, with access to over 4 million parts through PartsSource. 

Unlocking Value in Your Service Contracts

$250M+

Saved by Remi Customers

22k+

Unique Equipment Models Covered

80k+

Service Events Managed Annually

5k+

Qualified Service Technician Network

Remi is now part of PartsSource.

PartsSource connects organizations with mission-critical supplies and services using a leading healthcare technology platform for service coordination and process efficiency.

Together, PartsSource and Remi partner with you to eliminate the chaos of managing multiple vendors to:

  • Increase effective clinical capacity and efficiency.
  • Reduce operational costs and compliance risks through cost-effective automation.
  • Maximize equipment uptime for mission-critical tasks.

Learn how PartsSource is transforming mission-critical operations.

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